Governing Terms. 

Permit Pushers LLC will perform integral permit processes, assisting their clients with obtaining specific permits in unique jurisdictions. Unless modified in writing by mutual agreement, the following terms will be an integral part of any agreement we may have with you. 

Application and Interpretation.

Your direct engagement is with Permit Pushers LLC, not with the unique jurisdictions. Representatives of Permit Pushers LLC will perform integral permit processes required for you to obtain agreed upon permits.

Client Service and Responsibilities.

Our clients are assigned to at least one (1) Permit Coordinator, after the Intake Process is complete by the Office Manager. The assigned Permit Coordinator will help direct and fulfill the permit processes. When necessary, it will be the responsibility of our clients to contact third parties in order to gather pertinent information and documents. 

We will correct any incorrect permits if the error falls under our responsibility.

Due to the nature of the permit process, it is the responsibility of our clients to confirm that Issued Permits are correct and accurate, prior to posting the permits and/or prior to us submitting applications to the Arizona Department of Housing, where applicable. 

It is the responsibility of the client and/or their building contractor to fulfill all requirements prior to a permit expiration and/or to request a permit extension, if applicable.

It is the responsibility of the client to pay all invoices by the indicated due date. If invoices are not paid by the due date, we reserve the right to charge ‘overdue fees’ and send the invoice to collections. As a last resort, we may also cancel the permits and our services.

It is the responsibility of the client to pay any fees that are in addition to the standard permit fees. Such fees include, but not limited to, printing, scanning, mailing and courier. Permit Pushers, LLC will typically pay these fees in good-faith and will send an invoice to the client.

If a Permit Application is canceled (for any reason), after the Permit Application Process has started and before the Permit is Issued, a partial (not full) refund for the Permit Pushers’ Service Fee may apply.

If a Building / Project Valuation changes at any time during the Permit Process, Permit Pushers reserves the right to alter the Permit Service Fee to match the accurate Building / Project Valuation.

Where a site plan (see below for definitions) is required by a jurisdiction, is it the client’s responsibility to provide one to Permit Pushers, LLC. If the customer cannot provide one, Permit Pushers, LLC will provide a list of service providers who can create one for the customer. 

Permit Pushers, LLC can provide plot plans (see below for definition) but will not provide site plans, because these are to be used as “construction documents” and prepared by a licensed registrant or a licensed contractor.

Confidentiality.

We will always honor our duty of confidentiality to you and protect your information. Any time a permit application is submitted to a jurisdiction, all information included therein will become public information, pursuant to the Freedom of Information Act.

Storage of confidential data on third-party cloud software will occur, and Permit Pushers, LLC will adhere to best practices for protection of that data. By providing data to Permit Pushers, LLC, client acknowledges this data storage practice and waives the right to bring legal action over a data breach.

Questions.

One of our goals is to ensure that the permit services are delivered effectively and efficiently, and that all billings are accurate and understandable. Please direct any questions about services or billing practices to the Office Manager.

Agreement.

These Standard Terms shall be incorporated into any specific engagement and will be part of each permit assignment. 

Disclaimers.

• Due to the high volume of Permits in our queue, our Intake Process takes an average of two (2) weeks. 

• Permit Pushers, LLC is not responsible for changes in Jurisdictional fees or requirements. Any changes to Jurisdiction fees or requirements will be the responsibility of the client. The quotes given should be close to final pricing, unless a “deposit” is required and then the Final Fees (Jurisdiction and/or additional Service Fees) are Invoiced before a Permit is Issued.

• Permit Pushers, LLC does not start the Permit Process until their Invoices are paid in full.

• Permit Pushes, LLC does not send Issued Permits until all Invoice(s) and/or Final Fees are paid in full.

• Permit Pushers, LLC pays all Jurisdiction Fees via a Credit Card; Therefore, Credit Card processing fees may apply and will be Invoiced to the client for full payment, including the Credit Card processing fees.

• Permit Pushers, LLC emails their Invoices and are paid on-line via bank transfers. If a client requests to pay via a Credit Card, a new Invoice will be sent with a Credit Card processing fee included.

• Post-Permit Issuance (ex: Inspections, Permit Expirations, Permit Extensions, etc.) - Once a Permit is Issued, it is the responsibility of the Parcel Owner and/or Contractor to fulfill the Jurisdiction’s requirements for inspections prior to the Permit expiration, or request a Permit extension, when applicable. It is not the responsibility of Permit Pushers, LLC to follow the post-permit issuance processes. Permit Pushers offers Post-Permit Services, with additional Service and Jurisdiction Fees, when further assistance is requested by the Parcel Owner and/or Contractor.

• Site plans - Often, permit authorities will require a certified site plan for building additions or lot subdivisions where having dead-on measurements is a must. Every city is different, so it is always best to call to verify requirements before ordering a plan from your design professional. An accurate site plan is the client’s responsibility to provide to Permit Pushers, LLC. 

• Marketing - Permit Pushers, LLC reserves the right to use client pictures, names and branding, for our Social Media and marketing efforts. If you would like to request your project not be used for marketing, please do so prior to payment of your invoice.

• Marketing - Permit Pushers, LLC may request to post signage on the permitted property for the purposes of marketing our services. If you would like to request your project not to be used for marketing, please do so prior to payment of your invoice.

• When Permit Pushers is performing an entitlement process, the outcome of that process cannot be guaranteed, as it relies on votes from members of the subject committee, board, or Council. The fees required by Permit Pushers are for services rendered, not for a guaranteed outcome.  

• When Permit Pushers is performing a Permit Service, the actual Permit regulations and requirements are created by the Jurisdiction and not by Permit Pushers. Therefore, ultimately, it is the responsibility of the Jurisdiction to Approve and Issue the Permit(s). Permit Pushers follows the Jurisdiction requirements, while working closely with the Jurisdiction to move the Permit Applications through the Permit Review Process, up to the probable Permit Issuance.

 Definitions.

Plot Plan - also known as a non-certified site plan is one that can be created by a homeowner, unlicensed individual or a company like Permit Pushers, LLC.  These are created using GIS (Geographical Information System) lot lines, satellite imagery, and client provided information to create the plot plan.

Site Plan - a certified site plan is a site plan that is prepared by and stamped by an architect, engineer, or surveyor and requires a high level of accuracy. This will require a visit to your site.

These terms of service are copyrighted by Permit Pushers, LLC, 2022.